FAQ

I need to return something, how can I do that?
  • Please refer to our Returns page for our contact information and our return policy.

How does your clothing fit? Does it fit true to size?

  • We carry a variety of different brands and sizes. We work hard to ensure that each item has its appropriate sizing chart each time it is available to us, and take measurements whenever we can. If you have any questions about the size/fit of a specific item please contact us at letschat@rosentee.com. In many instances we have attached information regarding our models height and clothing size for a better frame of reference.

Is Local Pickup available?

  • As of Dec 28, 2020, Rose N Tee offers Free local Pickup in Southwest Edmonton. Please refer to the Shipping page for more info.

What are the Payment Options?

  • We accept all major Credit Cards
  • We are also offering Buy now, Pay later options with PayBright for our Canadian Customers and Sezzle for our American customers. Please check the link on our home page for more information.

I have an issue with my purchase, what should I do?

  • Feel free to contact us at letschat@rosentee.com, make sure to provide your name, order number, and issue in the email.Â